Overall Purpose of the Job:
To provide administration support for Chartered Financial Advisers. The role will include processing applications, servicing clients and supporting IFAs.
Key Activities & Responsibilities:
- Dealing with post, scanning, photocopying, filing and emails
- Taking telephone enquiries and making appointments for advisers
- Receiving visitors
- Set up new contracts and process applications in line with FCA regulations
- Prepare and send letters of authority and obtaining policy information for research
- Input and update client data and manage daily activities on Enable (an internal CRM system)
- Prepare business packs for Advisors
- Upload and submit compliance documentation
- Mail Merges eg ISA allowance letters/transfer letters to clients
- Other general admin duties as and when required
- Submitting business
- Report Packaging
- Spreadsheets
Annual Client Reviews
- Updating client valuations
- Inputting risk questionnaires
- Generating client reports and packaging them for presentation
- Diarising annual reviews and making appointments
Required Skills/Experience:
- Minimum of 12 months of administration experience within Financial services
- Experience of Fact Find and Risk profiles would be advantageous
- R01, FA1, FA2 Qualified, or looking to qualify an advantage
- Excellent attention to detail, accuracy and organisational skills
- Good telephone manner
- Good excel skills
Personal Characteristics:
- Motivated
- Able to use initiative
- Willing to learn
- Team player
- Software packages, such as Microsoft Excel and Word.
IFA Administrator, Winchester (CR-1411)