Give us a call on 0117 379 0818

IFA Administrator, Wolverhampton (CR-601)

£20000 - £25000 plus benefits

IFA Administrator
£20,000 - £25,000 plus benefits

Working for a well-established Financial Planning business, you will provide administrative support to the Financial Advisers. You will need to ensure that you adhere to agreed processes, procedures and timelines to the highest consistent standard

As part of the busy Administration team you will be proactive, organised with a high attention to detail

General Responsibilities

  • Comply with the Financial Services and Markets Act 2000, the FCA Statements of Principle & Code of Practice and the relevant FCA rules
  • Comply with the relevant Compliance, TCF, T&C and Financial Crime Procedures of the firm
  • Follow appropriate ethical standards within the firm

Specific Responsibilities

  • Provides an administrative service to an Adviser involving processing business, client reviews, action client/advisor queries and obtaining quotes. To ensure that work is correctly prioritised and that agreed deadlines are met
  • Ensure client records are kept accurate and up to date as per the company procedures
  • Deal with colleagues and clients are carried out in a professional and courteous manner
  • Maintain all standards of performance as required by the company
  • Deals effectively with providers using any relevant means of communication, such as email, letter, fax or phone regarding new and existing business transactions
  • Deals effectively with clients by telephone and letter regarding servicing queries

Relevant Skills and Knowledge

  • 2 years experience within financial services and ideally be studying for appropriate qualifications. 
  • Experience with Intelligent Office is highly desirable.
  • Establish a good rapport in telephone discussions and uses good questioning and listening skills
  • Have a sufficient understanding of the FCA rules and Compliance for the support undertaken.
  • Compliantly undertake file checking
  • Learn and maintain a good knowledge of the firm’s services, products, sales policy, compliance and administration procedures
  • Planning and organising skills - able to manage multiple tasks effectively
  • Able to prioritise and work under pressure to strict deadlines
  • Attention to detail with record keeping and communication with clients
  • Strong communication skills, including an ability to listen and follow instruction effectively
  • Good team player – readily assists all members of the team to achieve team and individual objectives, particularly in busy periods
  • Basic understanding of administrative procedures relating to different categories of business and ensure that they conform to regulatory and company standards
  • Anti-Money Laundering including how to identify suspicious transactions/activities
  • Detailed understanding of CCD (back office system) and Microsoft Office
Employment type: 
Employed (Full Time)
Reference Number: