This is an excellent opportunity to join a well-respected and forward-thinking Financial Services company, committed to providing the very best advice through a top-quality team. From their support teams, right up to management, they pride themselves on having the correct work ethos and culture needed to provide an excellent customer experience.
To provide administration support to the IO Process and Data Manager and Systems Analyst, through a wide variety of tasks and activities.
The Role
To provide administration support to the IO Process and Systems Manager and Systems Analyst, through a wide variety of tasks and activities, including but not limited to:
Complete monthly IT security checks following a report from IT provider and ensure all line managers are notified and follow up on any outstanding training required.
Undertake monthly system license reviews across internal systems to make sure only active staff have access.
Inputting new starters and allowing necessary access to software and cloud-based systems.
Update Company Intranet with any changes and new documents as requested by departments across the business and approved by the Systems Analyst.
Support the Systems Analyst, iO and Data Manager with system data reviews by carrying out manual data cleansing projects, inputting correct or missing information onto system.
Take a proactive approach ensuring system data is accurate and up to date; Identifying and correcting additional areas that need cleansing.
Provide day to day technical support and troubleshooting on a variety of internal systems.
Running bulk daily client valuation uploads on back-office system.
Support the Systems Analyst with the testing of new process and policy documentation to support growing company needs.
Support the Systems Analyst with the creation and maintenance of master lists to cover our company hardware, software licences and access rights.
Ensure system and IT documents and policies are up to date and amended when required.
Support the Systems Analyst with annual reviews and research of company hardware and software licences.
Support the Systems Analyst with manual office technology changes such as changes in office layout, new meeting room technology and office relocations.
Provide support on relevant Company Projects.
Build strong working relationships with all colleagues across the business.
Provide support and assistance to other team members to ensure tasks are completed on schedule and deadlines are met.
Provide absence cover for team members.
Undertake project work and additional duties as and when required.
About You
Essential:
Experience of working with Microsoft Office products including Word, Excel and Outlook, or similar tools.
Desirable:
Experience of working with online systems/software and data inputting
Previous experience of working in similar role
Experience of working in a small to medium sized financial services environment
Experience of working in an environment of significant change
Experience of working with Intelligent Office or a similar back-office system
Skills & Qualifications:
Desire to deliver exceptional service at all times and strong focussed approach to achieving the best outcome for the client and the business.
Ability to consistently deliver within service standards.
Excellent organisational skills, flexible and proactive approach to getting the job done.
Strong interpersonal skills, both written and verbal communication.
Accuracy and attention to detail to balance demands of role.
Desire to learn and build skills and ability through Personal Development Plan.
Knowledge of Financial Services Industry or IT experience (Desirable)
Benefits
Bath Based
25 working days in addition to the normal Bank Holidays, in addition 1 extra day’s holiday for each year of service up to 28 days
Holiday buy and sell scheme where you have the opportunity to buy an additional 5 days holiday per year
Data Administrator
This is an excellent opportunity to join a well-respected and forward-thinking Financial Services company, committed to providing the very best advice through a top-quality team. From their support teams, right up to management, they pride themselves on having the correct work ethos and culture needed to provide an excellent customer experience.
To provide administration support to the IO Process and Data Manager and Systems Analyst, through a wide variety of tasks and activities.
The Role
To provide administration support to the IO Process and Systems Manager and Systems Analyst, through a wide variety of tasks and activities, including but not limited to:
About You
Essential:
Desirable:
Skills & Qualifications:
Benefits
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