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Compliance Quality and Risk Analyst, Horsham (CR-1296)

£35000 - £40000 Plus benefits

This is an exciting opportunity to join one of the UKs most innovative Financial Services firms. An award-winning services company that provides compliance and regulatory support, best-of-breed technology and financial support to a range of high quality, Independent Financial Advice firms. 


Skills and knowledge

  • Detailed knowledge of FCA Handbook, objectives and their interpretation/application
  • Ability to provide and deliver individual new business file review feedback, guidance and support to our Directly Authorised member IFA firms
  • Ability to train and motivate others whilst remaining flexible and adaptable
  • Highly developed analytical, observational, empathy, listening and communication skills
  • Manage business relationships with directly authorised IFA firms, business owners and key decision makers
  • Demonstrates willingness to listen and work pro-actively with IFA firms
  • In depth knowledge of compliance and training and competence (T&C) FCA regimes
  • Demonstrates an ‘outside the box’ solutions approach to problem solving
  • Identifies solutions rather than problems with an ability to work proactively with member DA firms


General Responsibilities

  • Keeping up-to-date with regulatory and industry developments
  • Responsibility for the delivery of the function’s File Review Service to Directly Authorised IFA firms
  • Timely communication to advisers, feed back file review grades with remedial actions if required
  • Maintain daily/weekly and monthly file review output reporting spreadsheets. Organise a specified and growing number of directly authorised firms UK wide
  • Schedule and manage own diary of File Review activities, other assigned compliance project work within desired timescales in accordance with function’s service standards
  • Maintain a technical helpdesk answering compliance queries from IFA firms via phone and email
  • Deal with compliance, regulatory and business-related enquiries from DA IFA firms
  • As necessary provide compliance support to DA IFA firms and guidance to ensure compliance with regulatory rules and principles for businesses
  • Liaise effectively with business owners in respect of regulatory issues and provide guidance and support, as required
  • When required, assist the Senior Compliance Consultant in providing a timely response to requests for information and or project work
  • Provide support to the Consultancy Function relating to the research and production of bulletins, regulatory news and other adhoc projects
  • Provide DA IFA guidance on regulatory issues, FCA news, bulletin updates
  • Assist with the review and sign off IFA promotions, regulatory updates, DA Bulletins and provide guidance where required
  • Liaises with business owners in a professional and ethical manner
  • Handles all enquiries and visits in line with agreed service levels
  • Manage business relationships with IFA Principle owners
  • Provide support and input to DA Function, areas include DA IFA Procedures, Compliance Manuals, Bulletins, T&C Scheme, Suitability Report Templates, Guides and other regulatory documents


Compliance Support Responsibilities

  • Apply an intensive and intrusive (where required) risk-based, and more importantly a common-sense, approach to compliance support and all aspects of the DA compliance function
  • Undertake file reviews with feedback using Enable system ensuring that findings and grades are accurately recorded, and feedback is constructive and supportive
  • Provide timely updates to IFA business owners of business risks and failing in standards
  • Work alongside the function’s Compliance Consultants
  • Monitor KPI data and management information in respect of DA firms, whilst identifying adverse trends/risks and reporting or handling them accordingly to business owner and respective IFAs
  • Provide consultancy support, guidance & assessments in respect of product knowledge and appropriate selling practices, and provide relevant feedback to IFA and support and provide 1:1 guidance to business owner and or individual IFA where necessary
  • Monitor file review case load each month, complete monthly file review checks on our firms and manage any issues proactively through to resolution
  • Undertake additional compliance project work as designated by the Senior Compliance Consultant


Ad-hoc Responsibilities

  • Manage tasks and projects as delegated by the Compliance Director/Compliance Consultancy Function, applying a can-do attitude with enthusiasm and a positive approach
  • Complete tasks to a high ethical standard and apply initiative to accommodate for wider issues.


About You:

  • Level 4 or 6 Advanced Diploma working towards Chartered Status and or Level 7 or 8
  • J07 Supervision in a Regulated Environment (desirable)
  • Ideally hold Equity Release/lifetime mortgages – ER1 & HR1 or equivalent; occupational pensions – Combination of J04, J05 & AF3 or equivalent; long Term Care – CF8 and mortgages - CeMAP/MAQ/CF6; Single share-based investments – IMC or securities gap fill
  • Significant compliance experience within the financial services, preferably DA IFA sector, network, national and in an investment or insurance environment. An in-depth understanding of FCA/PRA regulatory rules & expectations.
  • Demonstrable experience of providing compliance and training support to Directly Authorised IFA firms or within a Network of Financial Advisers or National IFA
  • Good listening and observational skills
  • Applies empathy to business situations
  • Is able to work pro-actively with business owners
  • Business orientated background with a can-do approach
  • Able to communicate clearly at all levels
  • Delivers change, able to change culture and drive ethical behaviours
  • Applies a common-sense approach to the decision-making process whilst maintaining the FCA stance and consumer outcomes is at the heart of all actions
  • Experience of working within an IFA or tied agency environment
  • Willing to learn and adapt as the Directly Authorised function grows
  • Assertive and disciplined
  • Strong technical ability with ability to communicate complex regulatory rules / guidance to IFA firms on a business level
  • Flexible working and willing to participate on assigned tasks or project work




  • Monday to Friday 9.00am to 3.00pm 
  • 22 days + bank holiday, rising 1 day per years’ service for the first 3 years
  • 5% pension matched up to 5%
  • Private Health Care
  • Critical Illness x 2
  • DIS x 4
  • Long term disability cover
  • Access to a Well Being hub
  • Cycle to work scheme


Employment type: 
Employed (Full Time)
Financial Planning
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