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IFA Administrator

£23000 - £27000 plus benefits

Our client is a long established Financial Advisory practice which specialises in the provision of Wealth Management services for clients across the South West. They seek to add an experienced IFA Administrator to join the team and support the business.

Purpose of the role
To support the Partners/advisers in the provision of high quality, accurate and timely administration service, in relation to all product areas within the Financial Services market.  
Skills and knowledge
  • Excellent inter-personal skills, both written and verbal (with clients and team members).
  • Quality management, to be accurate and have attention to detail.
  • Excellent time management. 
  • A good level of competence with Office 365 to include Word, Excel and Outlook together with a good use of Standard Life Wrap and IO.
  • Detailed knowledge of the FCA’s rules and requirements.
  • Detailed knowledge of the FCA’s and the firm’s record keeping requirements.
  • Broad knowledge of the financial services sector.
  • Full FPC/CFP qualified or working towards Diploma Qualification.
  • Keep up to date with new product, technical or legislative changes within the marketplace.
  • Always comply with the firm’s Compliance; Training & Competence; Complaints and Data Security policies / procedures.
  • To ensure that the firm’s clients are always treated fairly.
  • To work as part of a team alongside the firm’s advisers and paraplanners to provide clients with a professional ongoing Financial Planning experience.
  • To constantly seek to improve the way business is done and put forwards ideas improvement.
  • To be results focused, getting the job done in an efficient way through effective time management and task management. 
  • To demonstrate an attitude of “get it right first time”
  • To agree and achieve objectives, set at appraisal
  • To prepare and maintain client files 
  • Ensure client correspondence is written in a timely and efficient manner
  • Check of file to maintain good order and scan, as required
  • To ensure accuracy with maintaining client data in both hardcopy and on the database
  • To maintain comprehensive files and filing systems in accordance with GDPR specifications
  • To ensure that tasks and workflow are kept up to date in accordance with Company procedures
Client Administration
  • Processing letters of authority
  • Request quotations on-line through various provider systems.
  • Liaison with insurers and third parties.
  • Process switches.
  • Process business from proposal to policy document stage via various platforms to include Standard Life, AJ Bell, OMW and Novia 
  • Request investment valuations.
  • Provision of generic information to clients
  • To be a strong team player, using your knowledge and experience to support other team members.
  • To identify areas of opportunity for the team.
  • To be aware of your own training needs.
  • To undertake special projects as and when requested.
  • To ensure clear desk policy is always maintained
Salary & Benefits
  • Competitive Salary, DoE £27,000 p.a.
  • Life assurance
  • Group Personal Pension 
  • 20 days annual leave, after 3 years this increases to 23 days and then after 5 years up to 25 days
  • Free parking at the office
Employment type: 
Employed (Full Time)
Financial Planning
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