£33000 - £33000 p.a. DoE plus excellent staff benefits
We are delighted to be working with an award winning Chartered Financial Planning firm based in East England.
This firm have recently been awarded “Best Employer in the Eastern Region” The judges rated them highly in every category and employee well-being, individual development and comprehensive reward and recognition strategies stood out. They now have an opportunity for an Experienced Group Risk scheme Administrator to join the support team.
The Role
To undertake a lead support role to the Employee Benefits Consultants and Directors to ensure clients receive a consistent, high level of service and support.
To ensure that client records are up to date and that internal systems and processes are followed.
Support and develop junior team members to enable them to be as efficient and effective as possible.
Key Responsibilities
Ensure a clear audit trail is maintained for all client records
Ensure timely delivery of employee benefits scheme processing for group risk, group private medical insurance and other schemes/policies as required
Provide administrative support for new, existing and complex schemes e.g. employee announcement letters
Manage annual renewal and market reviews for all existing group risk schemes and healthcare schemes
Prioritise and process group risk claims and healthcare claims queries and keep client and consultant up to date with progress
Ensure bespoke compliance documents are accurate and up to date
Organise and prepare for client pre renewal meetings
Complete follow up actions from client meetings in line with instructions from Consultant, liaising with both client, insurer and provider as required
Check and issue Policy Documentation
Assist clients with the implementation of Employee Assistance Programmes
Provide new business quotations for group risk and healthcare schemes
Process Joiners, Leavers and answer client queries on healthcare schemes
Issue monthly insurer invoices and updates to clients
Draft proposition documents, reports and presentations for consultants
Provide feedback to consultants, keeping them up to date
Support, train and develop junior team members to enable them to undertake tasks that will benefit the team and ultimately the client.
Undertake project activity to ensure the efficient running of the office e.g. streamlining processes and documents, create framework for checking work, ensure templates/documents are updated and in the right place, workflow management.
About You
At least 2/3 years experience within a similar role
Knowledge of
Private Medical Insurance, Group Travel, Group Dental, Cash plans, Group Life, Group Income Protection and Group Critical Illness Schemes & Employee Assistance Programmes, Insurance offers, Insurance systems
Skills Required
Attention to detail/accuracy
Data management
Analytical
Good organisation and prioritisation skills
Time management
Team working
Ability to build and maintain relationships
Communication – written and verbal
Essential Qualifications
R01 Financial Services, Regulation and ethics
IF7 Healthcare
GR1 Group Risk
Benefits & Rewards
Competitive Salary
Bonus scheme, after 12 months service – minimum £2,000 pa plus a company performance element
5% employer and 3% employee Pension Contribution
Private Medical Insurance available – paid by employee
Life Cover, 4 x salary
Income Protection
Health Cashplan
Employee Assistance Programme
25 days holiday + Christmas to New Year shut down + 1 day for Birthday + 1 day for Volunteering (subject to line anager approval)
35 hour week, 9 - 5pm
Professional Subscriptions, Exams and Study Resources paid for
Cycle to Work Scheme
Initially this role will be fully office based to enable appropriate training and development to take place but once established there would be an option to work up to 2 days a week from home.
Senior Group Risk and Healthcare Administrator, Bury St Edmunds (BW-1815)
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